Speed Up Customer Service with Teller Cash Recyclers
Your customers live in a world of instant gratification. As the current generation ages, this trend will only intensify. To best meet your customer’s needs, consider using a teller cash recycler to help your tellers count your customer’s funds.
How long do your customers have to wait while your tellers count their funds? Probably somewhere around 30 seconds or so, but what if you could cut that time to 10 seconds or less?
Not only would meet their expectations for fast service, but you might also exceed their expectations. This leads to a higher satisfaction with your financial institution, and ultimately, more direct business from that customer and from the people they network with.
Improve Employee Productivity
Although teller cash recycler’s main benefit is increased customer satisfaction, it helps improve employee efficiency too. Your employees then have additional time to complete more similar tasks, or focus on new ones entirely. Consider the practical applications this could have at your financial institution.
We help you develop teller cash recycler solutions customized especially for your financial institution. Our experienced professionals discuss the various options with you and help you implement one that fits within your budget.
If you don’t currently have teller cash recyclers in place at your financial institution, consider the difference it could make. How much revenue could you save with the additional employee efficiency and increase customer satisfaction rates? For many financial institutions, these changes could be substantial.
If you would like to increase customer satisfaction, long-term revenues, and employee efficiency, contact us at 800.439.0087 or by using our online form.